Privacy Policy | Wolds Digital Ltd

Last updated: 16 May 2026

1. Who We Are

Wolds Digital Ltd ("we", "us", "our") is a software development and IT consultancy business based in the East Riding of Yorkshire, United Kingdom. We are the data controller for personal data collected through this website and in connection with our services.

If you have any questions about this policy or how we handle your data, please contact us at hello@woldsdigital.com.

2. What Data We Collect

We may collect and process the following categories of personal data:

Contact information — name, email address, phone number, and business name when you submit an enquiry or contact us directly.
Communication records — emails, messages, and notes relating to your enquiry or project.
Project and service data — information you share with us in order for us to deliver our services (e.g. business requirements, existing system details).
Website usage data — anonymous or pseudonymous data about how visitors use our website, collected via cookies and analytics tools (see Section 7).
Technical data — IP address, browser type, and operating system, collected automatically when you visit our website.

We do not collect special category data (such as health information) and do not knowingly collect data from children under 16.

3. How We Use Your Data

We use your personal data for the following purposes:

Responding to your enquiries and providing quotations.
Delivering and managing the services we have agreed to provide.
Sending you relevant updates about your project or our services where you have requested or consented to this.
Improving our website and understanding how visitors use it.
Complying with our legal and regulatory obligations.
Maintaining accurate business and financial records.

4. Legal Basis for Processing

We rely on the following legal bases under the UK General Data Protection Regulation (UK GDPR):

Contract — processing is necessary to perform or prepare for a contract with you (e.g. delivering a project).
Legitimate interests — processing is necessary for our legitimate business interests, such as responding to enquiries, marketing our services to existing contacts, and improving our website, provided these interests are not overridden by your rights.
Legal obligation — processing is required to comply with a legal obligation (e.g. retaining financial records).
Consent — where we have obtained your explicit consent, such as for non-essential cookies or marketing communications.

5. How Long We Keep Your Data

Enquiries that do not proceed to a contract — up to 12 months from last contact.
Client records and project data — 6 years from the end of the engagement, in line with UK limitation periods.
Financial and invoicing records — 6 years from the end of the relevant tax year, as required by HMRC.
Website analytics data — as set by the relevant analytics provider; typically up to 26 months.

After the applicable retention period, data is securely deleted or anonymised.

6. Who We Share Your Data With

We do not sell your personal data. We may share it with:

Service providers who support our business operations, such as email hosting, cloud storage, and project management tools. These providers process data only on our instructions and are bound by data processing agreements.
Professional advisers such as accountants or legal advisers, where necessary.
Regulatory or law enforcement bodies where we are required to do so by law.

Where any third party is based outside the UK or EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or an adequacy decision).

7. Cookies

Our website uses cookies — small text files placed on your device. We use:

Essential cookies — necessary for the website to function correctly. No consent is required for these.
Analytics cookies — used to understand how visitors use our site (e.g. pages visited, time on site). We use these on the basis of your consent, which you can withdraw at any time by adjusting your browser settings.

Most browsers allow you to refuse or delete cookies. Doing so may affect the functionality of some parts of the website.

8. Your Rights

Under UK GDPR you have the following rights in relation to your personal data:

Right of access — to request a copy of the data we hold about you.
Right to rectification — to ask us to correct inaccurate or incomplete data.
Right to erasure — to ask us to delete your data in certain circumstances.
Right to restrict processing — to ask us to limit how we use your data.
Right to data portability — to receive your data in a structured, machine-readable format where processing is based on consent or contract.
Right to object — to object to processing based on legitimate interests, including direct marketing.
Rights related to automated decision-making — we do not carry out solely automated decision-making that has a legal or similarly significant effect on you.

To exercise any of these rights, please email hello@woldsdigital.com. We will respond within one calendar month.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include the use of encrypted communications, access controls, and regular security reviews. No method of transmission over the internet is completely secure, but we take all reasonable steps to protect the data we hold.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Where changes are material, we will take reasonable steps to bring them to your attention. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Complaints

If you are unhappy with how we have handled your personal data, please contact us first at hello@woldsdigital.com so that we can try to resolve the matter.

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113